WhatsApp commerce with a real AI brain.
NeonPing turns your Shopify store's WhatsApp into an always-on shopping assistant — understanding customers in natural language, selling from live inventory, and recovering revenue automatically.
Free to join. For Shopify stores only.
Customers chat naturally. Your bot shouldn't use menus.
WhatsApp is where commerce conversations happen — open rates far exceed email. But the tools serving it are stuck in the past: rigid pre-built flows that break the moment a customer goes off-script, and catalog syncs that show wrong stock.
Merchants pay for these tools for the outbound features (COD verification, cart recovery), but the actual conversations frustrate customers.
The era of Agentic Commerce.
Commerce is shifting to AI agents. Customers increasingly expect to describe what they want and have an assistant find it. "A winter jacket for my girlfriend, beginner snowboarder, under $250."
The incumbents are flow-builders with AI bolted on. NeonPing is built natively on an agentic architecture, ready for the new era.
Three steps to autopilot revenue.
Connect your store.
Link Shopify and your WhatsApp number. No flows to configure, no logic trees to build.
Customers chat naturally.
They ask, browse, and buy in plain language — the AI handles discovery, variants, cart, and checkout on live inventory.
Revenue runs on autopilot.
COD confirmations, cart recovery, and broadcasts work automatically in the background.
Everything you need. Done better.
Natural-language shopping
Customers describe what they want; the AI finds it. No menus, no keyword trees.
Live inventory
Real-time reads directly from Shopify — never a stale synced catalog, never sold-out-at-checkout.
Memory that compounds
Remembers preferences, budget, and rejected items — within a chat and across visits.
COD confirmation
Automatically confirm cash-on-delivery orders to cut costly returns before they ship.
Smart cart recovery
Personalized recovery messages using conversation context, not generic blasts.
Broadcasts & notifications
Segmented campaigns and order updates, with transparent pass-through messaging costs.
No flows to build
The AI adapts to any conversation — merchants never maintain a flow builder.
Multi-merchant ready
One platform, isolated per store, built to scale effortlessly.
Built for scale. Cloud-native.
NeonPing is engineered on a modern, cloud-native stack: a serverless microservices infrastructure that autoscales horizontally, a robust agentic core for contextual conversational flows, and secure, real-time Shopify integration.
Conversation state runs across a fast in-memory cache and a durable database, enabling memory that persists across sessions. Designed from day one to run natively on Google Cloud.
Transparent tiers. No hidden markups.
A Message From The Founder
Common questions
No. NeonPing uses an agentic AI core that understands natural language. You don't have to build, maintain, or update any decision trees.
No. NeonPing connects directly to your Shopify store to read live inventory. If it's out of stock on your site, the AI knows immediately.
Absolutely not. You pay the exact WhatsApp Business API provider rates with zero hidden markups. We only charge for the software tier.
Yes. NeonPing can seamlessly hand off conversations to your human support team at any point if the customer requests it or the AI detects a complex issue.
Ready for the agentic era?
We're onboarding a small group of Shopify stores for free during early access. Join the waitlist and we'll reach out personally.